Room Attendant - The Drake Hotel

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player in the hospitality sector as a Room Attendant, where your role will be pivotal in ensuring guest satisfaction. You will be responsible for maintaining the highest standards of cleanliness and responding to guest requests with a friendly and efficient approach. This position offers a competitive hourly rate and the opportunity to work in a dynamic environment that values teamwork, integrity, and exceptional service. If you are passionate about creating remarkable experiences for guests and thrive in a team-oriented atmosphere, this role is perfect for you.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and adaptability skills are essential.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to special guest requests in a timely and friendly manner.
• Perform deep cleaning tasks and maintain housekeeping supplies.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Job description

Job Description - Room Attendant - The Drake Hotel (HOT0BIFV)

Job Number:

HOT0BIFV

Work Locations:

The Drake Hotel, 140 E. Walton Place, Chicago 60611

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels, and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain, and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly, and efficient manner
• Perform guest turn down service, as needed

The hourly rate for this position is $25.90.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!