Room Attendant - The Drake Hotel

Hilton; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Room Attendant, where you'll play a vital role in delivering exceptional guest experiences. In this position, you will be responsible for maintaining the cleanliness of guest rooms, ensuring that every detail is attended to, from making beds to deep cleaning tasks. Your dedication to quality and customer focus will shine as you respond to guest requests with a sense of urgency and care. This role not only offers a competitive hourly rate but also the opportunity to be part of a team that values integrity, teamwork, and leadership in the hospitality industry. If you're passionate about creating memorable stays for guests, this is the perfect opportunity for you.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and integrity in all actions.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to special guest requests in a friendly and efficient manner.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Customer Focus

Adaptability

Job description

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
2. Change and replenish bed linens, towels and guest amenities, as needed.
3. Perform deep cleaning tasks, as needed.
4. Stock, maintain and transport housekeeping supply cart on a daily basis.
5. Dispose of trash and recyclables.
6. Respond to special guest requests in a timely, friendly and efficient manner.
7. Perform guest turn down service, as needed.

The hourly rate for this position is $25.90.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth