Room Attendant - The Diplomat Beach Resort, Curio Collection by Hilton

Hilton Worldwide, Inc.; Hollywood (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their team at a stunning oceanfront resort. This role involves ensuring guest rooms are impeccably cleaned and maintained, providing exceptional service to enhance guest experiences. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to communicate effectively. Join a company that values integrity, teamwork, and quality, while enjoying a range of benefits that support your personal and professional growth. If you are ready to make a difference in the hospitality industry, this opportunity is perfect for you.

Benefits

Go Hilton travel program

Access to DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan and company match

Qualifications

• At least 1 year of experience in Room Attendant or Housekeeping.
• Strong communication skills in English.

Responsibilities

• Clean and maintain guest rooms to the highest standards.
• Respond to guest requests and perform turn down service as needed.

Skills

Customer Service

Housekeeping

Communication in English

Job description

Job Description - Room Attendant - The Diplomat Beach Resort, Curio Collection by Hilton (HOT0BKC2)

Job Number:

HOT0BKC2

This stunning 1,000 room oceanfront resort is the perfect getaway with two beachside pools, a "Dip & Slide" splash pad for kids, stunning views, delicious dining options and 1,000 linear ft. of Alabaster Beach. Ideal Candidate will have at least 1 year of Room Attendant and/or Housekeeping and Customer Service experience, and be able to communicate in English.

Base salary: $19 per hour

Shift Pattern: Morning and Afternoon - Rotating shifts throughout the week.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!