Room Attendant - Residence Inn Marriott - San Jose South

Royallahainaresort; San Jose (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management company is seeking a Room Attendant for the Residence Inn Marriott in San Jose South. This entry-level position involves maintaining clean, attractive guestrooms and providing excellent customer service. Ideal candidates will possess a high school diploma, be physically capable of the job, and communicate effectively with guests and staff.

Qualifications

• Experience in hotel or related field preferred.
• Able to lift up to 50 pounds.
• Must stand during entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties for housekeeping.
• Report missing items and maintenance repairs.

Skills

Communication

Customer Service

Education

High School diploma

Job description

Room Attendant - Residence Inn Marriott - San Jose South

Room Attendant - Residence Inn Marriott - San Jose South

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Room Attendant

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Residence Inn San Jose South

6111 San Ignacio AveSan Jose, CA 95119

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.
  
  

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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