Room Attendant - New Inn

Sundance Mountain Resort; Sundance (WY); On-site; USD 48,216,000 - 52,349,000; Full time

Benefits offered by this job

Subsidized health benefits

Employee discounts

Season Pass

Paid time off

Job summary

Sundance Mountain Resort is hiring a Room Attendant to maintain clean guest rooms and public spaces, ensuring comfort and high standards. The role involves indoor cleaning, replenishing amenities, and working with a radio to coordinate with housekeeping.

It offers variable shifts, with full-time or part-time seasonal options and a benefits package. Applicants should have attention to detail, strong guest-service skills, and the ability to work independently or in a team.

Qualifications

• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Driver's License in good standing preferred.

Responsibilities

• Maintain clean, orderly guest rooms and surrounding areas.
• Prepare and service guest rooms daily per resort standards.
• Change linens and replenish amenities in bathrooms and rooms.
• Clean bathrooms, dust, vacuum, and manage supplies.
• Report maintenance issues promptly to supervisor.
• Support sustainability practices and energy conservation.

Skills

Housekeeping experience

Attention to detail

Guest service

Teamwork

Flexible schedule

Two-way radio

Driver's license

Job description

Job Title: ROOM ATTENDANT - INN

Rate of Pay: $17.00hr

Shift: Variable Shifts Monday – Sunday

FTYR Benefited Positions (4-5 shifts/week)

PT Year Round or FT/PT Seasonal available

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors.
• Willingness to work indoors in high traffic hallways based on assigned areas.
• Check out keys, radio, and phone from Safety.
• Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
• Ensure products are used to manufacturer's standard and OSHA standards.
• Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
• Prepare and service guest rooms daily according to resort and brand standards.
• Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities
• Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
• Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
• Remove all trash and recycle.
• Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
• Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
• Report any broken items to supervisor.
• Inspect guest rooms for maintenance issues and promptly report any deficiencies.
• Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
• Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
• Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
• Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
• Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement.
• Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

BENEFITS

• Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities
• Season Pass

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy