Room Attendant - Midday Operations

Hyatt Regency; Incline Village (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) with company match

Complimentary colleague meals

Hyatt colleague room discounts

Career development and training

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking a Room Attendant to maintain the highest standards of cleanliness in guest rooms and suites. You will clean, restock linens, and ensure guest comfort while following Hyatt standards.

The ideal candidate is dependable, detail-oriented, and able to work independently with strong communication with the housekeeping leadership team. Flexible scheduling including weekends and holidays is required.

Qualifications

• Prior housekeeping or hospitality experience is helpful but not required.
• Ability to stand, walk, lift, bend, push and pull for extended periods.
• Capable of lifting up to 50 lbs. with or without accommodation.
• High standard of cleanliness and guest service orientation.

Responsibilities

• Clean and service assigned guest rooms, including making beds, replacing linens, cleaning bathrooms, dusting, vacuuming, and replenishing amenities.
• Perform daily and departure cleaning following Hyatt standards.
• Assist with turndown service and maintain cleanliness of all areas to Hyatt standards.
• Restock carts and housekeeping supplies; respond to guest requests promptly and professionally.
• Report maintenance issues and safety concerns to the team.

Skills

Attention to detail

Dependable

English communication

Physical stamina

Teamwork

Education

No formal education required

Job description

Organization - Hyatt Regency Lake Tahoe Resort, Spa and Casino

Summary

Our Room Attendants are responsible for ensuring the highest standards of cleanliness, organization, and guest comfort in all guest rooms and suites. This position plays a critical role in maintaining the resort’s reputation for exceptional service and providing a welcoming, refreshing environment for every guest. The ideal candidate is dependable, detail-oriented, efficient, and able to work independently while maintaining strong communication with the housekeeping leadership team.

Key Responsibilities

• Clean and service assigned guest rooms, including making beds, replacing linens, cleaning bathrooms, dusting, vacuuming, and replenishing amenities
• Perform Daily Service, including refreshing occupied guest rooms according to Hyatt standards
• Perform Departure Cleaning to ensure vacated rooms are thoroughly cleaned and prepared for arriving guests
• Perform Turndown Service as assigned, following established brand and property standards
• Maintain all areas to Hyatt’s cleanliness and presentation standards
• Restock carts and housekeeping supplies as needed
• Respond to guest requests promptly, courteously, and professionally
• Report maintenance issues, damaged items, or safety concerns
• Follow all safety, sanitation, chemical handling, and equipment procedures
• Ensure lost and found items are properly logged and delivered to the appropriate team
• Support colleagues and maintain a positive, collaborative department culture
• Perform deep-cleaning tasks and additional assignments as directed
• Uphold confidentiality and security of all guest information

Qualifications

• Previous housekeeping or related hospitality experience preferred, but not required
• Ability to stand, walk, lift, bend, push, and pull for extended periods
• Capable of lifting up to 50 lbs. with or without reasonable accommodation
• Strong attention to detail and ability to work efficiently with minimal supervision
• Reliable, punctual, and committed to high service standards
• Must be able to work a flexible schedule, including weekends and holidays
• Must be able to follow verbal and written instructions in English

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Paid time off, including vacation, sick time, and holidays
• 401(k) with company match
• Complimentary colleague meals
• Global Hyatt colleague room discounts
• Career development and training opportunities
• Education & wellness reimbursement programs
• Access to on-site amenities where applicable

Our Values

• Empathy
• Integrity
• Respect
• Inclusion
• Experimentation
• Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.