Room Attendant, Housekeeping - Hilton Anatole

Hilton Worldwide, Inc.; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for a Housekeeping Room Attendant to maintain cleanliness and provide exceptional guest service at their premier property in Dallas. Ideal candidates should exhibit a passion for hospitality and the ability to work well in a team environment while ensuring guest satisfaction.

Benefits

Go Hilton travel program: 100 nights of discounted travel

DailyPay access to pay when needed

Employee stock purchase program with a discount

Maternity and parental leave

Debt-Free Education access

Flexible shifts and days off

Comprehensive Health Insurance coverage

Mental health resources including counseling

Best-in-Class Paid Time Off (PTO)

401K plan with company match

Qualifications

• Customer service experience is preferred.
• Friendly and outgoing approach is necessary.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to guest requests in a timely and friendly manner.
• Stock and maintain housekeeping supply cart.

Skills

Customer Service

Teamwork

Adaptability

Job description

The Texas-sizedHilton Anatoleis seeking aHousekeeping Room Attendantto join their team! This recently renovated property has an award-winning fitness club and an entertainment complex designed to relax and delight you and your family!

The ideal candidate will have customer service experience, a friendly/outgoing approach, a great approach to teamwork and a genuine passion for delivering exceptional customer service. Previous Housekeeping Room Attendant experience is a plus, but not essential.

Shift Pattern: Candidates will work morning and afternoon shifts. Weekend and Holiday availability required

Pay Rate: $18.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!