Housekeeping Room Attendant

Hilton Dallas/Southlake Town Square; Southlake (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a prestigious hotel recognized for its outstanding guest service as a Housekeeper. Responsible for maintaining guest room cleanliness, your role includes stocking supplies, ensuring safety protocols, and adhering to high standards of appearance and cleanliness. The position offers a supportive work environment and various employee benefits.

Benefits

401(k)

Health insurance

Paid time off

Employee discounts

Room Discounts

Qualifications

• Able to lift up to 50 pounds.
• Stand and walk for long periods.
• Good communication and interpersonal skills.

Responsibilities

• Clean and maintain guest rooms to meet company standards.
• Stock housekeeping bags with necessary equipment and supplies.
• Report damages or hazards in guest rooms.

Skills

Communication

Physical endurance

Attention to detail

Job description

TheHilton Southlake Town Squareis proud to be one of Hiltons most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As aConnie Award-winninghotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we also take care of our team. Enjoyemployee discountsat Hilton Hotels & Resorts, aQuarterly Team Member Celebration, and ourEmployee of the Quarter Program. Plus, we offercomplimentary mealsand a fun, supportive work environment.

Join us and be a part of something truly special!

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.

Observes knocking procedures upon entering a guest room.

Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.

Accurately marks clean rooms to supervisor for inspection.

Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.

Secures guest room doors upon exiting the room.

Keeps the corridors and service area neat at all times.

Turns in all lost and found items and all guest room keys.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Knows department fire prevention and emergency procedures.

Utilizes protective equipment.

Reports unsafe conditions to management.

Reports accidents, injuries, near-misses, property damage or loss to management.

Provides for a safe work environment by following all safety and security procedures and rules.

All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).

Perform any related duties as requested by management.

Assists other Housekeeping Personnel when needed.

Knowledge, Skills & Abilities

Bend and reach to dust, clean, and make beds and bathroom.

Stand and walk for varying lengths of time, often long periods.

Communication with guest and fellow co-workers throughout the day.

Visually inspect rooms for cleanliness and guest belongings that have been left behind.

Use written communication skills to mark completed rooms on daily paperwork.

Move fingers, arms and hands quickly and easily to perform cleaning duties.

Physical Demands

Lifting fifty (50) pounds maximum.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality