Room Attendant/Housekeeper- Housekeeping (Part-Time)

Trump Organization; Chicago (IL); On-site; USD 33,000 - 39,000; Part time

Job summary

Trump International Hotel and Tower Chicago is seeking a part-time hotel housekeeping associate in Chicago, IL. The role focuses on cleanliness of rooms/suites, guest service, and adherence to Five Star standards.

Applicants should have a high school diploma or equivalent and 6 months to 1 year of cleaning experience. The job involves lifting, standing, and operating cleaning equipment in a fast-paced hotel environment.

Qualifications

• High School graduate or equivalent required.
• 6 months to 1 year cleaning experience preferred.
• Ability to communicate in English with guests and staff.

Responsibilities

• Clean rooms/suites to standards: beds, bathrooms, dusting, vacuuming.
• Greet guests promptly with friendly, attentive service.
• Strip/replace linens and remove used amenities as scheduled.
• Report maintenance issues to ensure room readiness.
• Respond to guest requests and maintain inventory; ensure safety.

Skills

Guest service

English communication

Physical stamina

Teamwork

Education

High School diploma or equivalent

Tools

Vacuum cleaners

Brooms

Cleaning chemicals

Job description

Active - Regular Hourly part-time Chicago, IL, US

20 days ago Requisition ID: 1680

Salary Range: $24.00 To $28.00 Hourly

POSITION PURPOSE:

Responsible for the overall cleanliness of assigned rooms/suites cleaned in compliance with all Five Star service standards. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

EXAMPLE OF DUTIES:

ESSENTIAL FUNCTIONS

• Check cart for supplies, stock as needed, keep cart clean and organized.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens towels as needed and remove used amenities from the room/suite.
• Clean room/suite, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks.
• Reports rooms as clean and available.
• Reports maintenance deficiencies in order to maintain the room in compliance with hotel standards.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensures proper use of inventory and supplies.
• Reports any missing, damaged or maintenance issues in rooms immediately.
• Communicates any guest issues and feedback to the management team to ensure appropriate actions are taken.
• Complies with and ensures compliance with security procedures.
• Other duties as assigned.

SUPPORTIVE FUNCTIONS:

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers and possibly train new hires, as requested.
• Other duties as assigned.

PHYSICAL REQUIREMENTS:

• Must be able to understand normal conversation and accurately communicate information.
• Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
• Must be able to climb stairs frequently.
• Ability to remain balanced; Stoop, squat, kneel, crouch, twist, turn, and reach down, forward and overhead repetitively.
• Must be able to use general cleaning supplies; Manual dexterity to grasp, lift, push, pull and use cleaning equipment and hand-held radio.
• Must be able to push, pull, and control housekeeping cart and/or similar items on inclines and declines.
• Ability to lift and carry up to 50 pounds occasionally.
• Must be able to operate a computer.
• The worker is subject to both inside and outside environmental conditions: Adverse conditions may include extreme heat and/or cold, wind, humidity and sometimes inclement weather.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Ability to arrive at work on time and when scheduled.
• Physically able to move large objects such as: carts, large bags of linen, ironing boards.
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
• Ability to learn, follow and practice standards for cleanliness.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
• Ability to communicate effectively and pleasantly in English with guests and staff as necessary to effectively work within the department.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 50 lbs.
• Ability to move throughout, building, bend, stop and reach on a continuous basis up to an 8-hour shift.

EDUCATION

High School graduate or equivalent required.

EXPERIENCE

6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.

LICENSES OR CERTIFICATES

None

GROOMING

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability is strongly preferred.

BENEFITS:

At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for thisNon-Full Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here:

E-VERIFY:

Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.