Room Attendant / Housekeeper

Plazahotelelpaso; Williamsburg (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

An established industry player is seeking a dedicated Room Attendant to maintain guest rooms to the highest standards. This role involves cleaning, polishing furniture, and ensuring guest satisfaction through attention to detail and adherence to established guidelines. Ideal candidates will have prior housekeeping experience, a strong work ethic, and the ability to communicate effectively in English. Join a team that values excellence and offers numerous benefits, including competitive wages, health insurance, and opportunities for professional development. If you are passionate about providing exceptional service and creating a welcoming environment, this position is perfect for you.

Qualifications

• Previous housekeeping experience required or equivalent training.
• High School diploma preferred.

Responsibilities

• Clean guest rooms according to standards within the allotted time frame.
• Notify managers concerning the need for repairs in guest rooms.
• Ensure overall guest satisfaction.

Skills

Housekeeping Experience

Communication in English

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

1. Greet guests upon interaction with a warm and friendly greeting.
2. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
3. Change bed linens and replace towels and other amenities.
4. Clean and polish furniture and fixtures; dust furniture, walls or equipment.
5. Notify managers concerning the need for repairs in guest rooms.
6. Process guest items left in rooms according to lost and found policy.
7. Follow sustainability guidelines and practices related to HHM’s EarthView program.
8. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
9. Perform house person and lobby attendant duties when short staffed or during peak periods.
10. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
11. Ensure overall guest satisfaction.
12. Perform other duties as requested by management.

Your Background and Skills

1. High School diploma preferred.
2. Previous housekeeping experience required or equivalent training.
3. Understand and communicate in English.

HHM Hotels Benefits and Perks

1. Competitive wages for full time and part time opportunities
2. Medical, Dental and Vision Health Insurance
3. Paid Time Off
4. 401k Company Match
5. Daily Pay
6. Free Basic Life Insurance
7. Travel Discounts
8. Commuter Transit and Commuter Parking Benefits
9. Employee Assistance and Wellness Program
10. Educational/Professional Development
11. Referral Bonus Program

Work Environment and Context

1. Work schedule varies and may include working on holidays, and weekends.
2. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It