Room Attendant - Housekeeper

Hilton Philadelphia City Avenue; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Education & Development

Referral Bonus

Job summary

Hilton Philadelphia City Avenue is seeking a Room Attendant to clean and maintain guest rooms to the hotel's standards, ensuring comfort and satisfaction for every guest.

You will greet guests warmly, handle linens and amenities, and report repairs. Training emphasizes safety and adherence to MSDS and OSHA guidelines.

This role offers opportunities in growth within HHM Hotels, with competitive wages and benefits.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly greeting.
• Clean guest rooms according to standards within the allotted time, using sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and amenities.
• Clean and polish furniture and fixtures; dust surfaces.
• Notify managers about repairs needed in guest rooms.
• Process guest items left in rooms per lost and found policy.
• Follow MSDS and OSHA safety guidelines; wear protective equipment.
• Perform house person and lobby attendant duties when needed.
• Aim to improve guest satisfaction scores and overall guest experience.
• Perform other duties as requested by management.

Skills

English proficiency

Guest service mindset

Education

High School diploma preferred

Previous housekeeping experience

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It