Room Attendant - Housekeeper

Residence Inn by Marriott Southington; Southington (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Travel Discounts

Daily Pay

Free Basic Life Insurance

Education/Professional Development

Referral Bonus Program

Job summary

Residence Inn by Marriott Southington is seeking a Room Attendant to clean and maintain guest rooms to established standards, ensuring guest comfort and satisfaction. The role emphasizes friendly guest interactions, timely room cleaning, and adherence to safety procedures in a hotel environment.

The position supports operations during peak periods or staffing gaps and offers opportunities for growth along with a comprehensive benefits package.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly demeanor.
• Clean guest rooms to standards within allotted time using sweeping, mopping, scrubbing or vacuuming.
• Change bed linens and replace towels and amenities as needed.
• Dust and polish furniture and fixtures; clean walls and surfaces.
• Notify managers about repairs needed in guest rooms.
• Handle lost and found items per policy.
• Follow safety procedures; wear PPE and observe OSHA standards.
• Perform housekeeping and lobby duties during peak periods or staffing shortfalls.
• Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Housekeeping experience

English proficiency

Customer service mindset

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It