Room Attendant - Housekeeper

Homewood Suites Omaha Downtown; Omaha (NE); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Homewood Suites Omaha Downtown is seeking a Room Attendant to clean and maintain guest rooms according to established standards. You will greet guests warmly, ensure rooms are spotless and well-stocked, and assist with lobby duties when needed.

The role requires English communication, previous housekeeping experience or training, and a focus on guest satisfaction. Benefits include competitive wages and growth opportunities within HHM Hotels.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly greeting.
• Clean guest rooms to standards within the allotted time.
• Change bed linens and replace towels.
• Dust furniture and fixtures; clean walls.
• Notify managers about repairs in guest rooms.
• Follow safety policies and MSDS/OSHA standards.
• Perform lobby attendant duties when needed.
• Contribute to guest satisfaction scores.

Skills

English proficiency

Customer service mindset

Education

High School diploma preferred

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It