Room Attendant - Housekeeper

Hilton Garden Inn Hoffman Estates; Schaumburg (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Hilton Garden Inn Hoffman Estates is looking for a Room Attendant who will be responsible for cleaning and maintaining guest rooms to ensure they meet established standards. The role involves a variety of tasks, including changing linens, greeting guests, and ensuring overall satisfaction during their stay.

Preferred candidates will possess previous housekeeping experience and a high school diploma. Strong communication skills in English are essential. Competitive wages and various benefits are offered, including health insurance and travel discounts.

Qualifications

• Previous housekeeping experience required or equivalent training.
• High School diploma preferred.
• Understanding and communication in English.

Responsibilities

• Clean and maintain guest rooms to established standards.
• Greet guests warmly upon interaction.
• Change bed linens and replace towels.
• Notify managers of repairs needed in guest rooms.
• Ensure overall guest satisfaction.

Skills

Housekeeping experience

Understanding of cleaning standards

Ability to communicate in English

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

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