Room Attendant - Housekeeper

Courtyard by Marriott Harlingen; Harlingen (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k match

Travel discounts

Daily pay

Life insurance

Education/development

Referral bonus

Job summary

Courtyard by Marriott Harlingen in Harlingen, TX, is seeking a Room Attendant to clean and maintain guest rooms to established standards. You will greet guests and ensure rooms meet guest expectations with timely service.

The role requires English communication, a High School diploma preferred, and prior housekeeping experience. Shift flexibility including holidays may be needed; benefits include health insurance, paid time off, and travel discounts.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests and provide a friendly interaction.
• Clean guest rooms according to standards within allotted time.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust surfaces.
• Notify managers concerning repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits and use cleaning chemicals as required.
• Perform house person and lobby attendant duties when short staffed.
• Be aware of guest satisfaction scores and work toward increasing satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English communication

Guest service

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It