Room Attendant - Housekeeper

Hilton Garden Inn Naperville/Warrenville; Illinois; On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hotel is seeking a Room Attendant to ensure guest rooms are clean and meet established standards. The role involves cleaning, maintaining guest satisfaction, and following safety protocols. Opportunities for growth within the housekeeping department are available.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Programs

Educational and Professional Development Opportunities

Referral Bonus Program

Qualifications

• Previous housekeeping experience or equivalent training required.
• Ability to understand and communicate in English.

Responsibilities

• Clean guest rooms according to standards within the allotted time.
• Report repairs needed in guest rooms to management.
• Monitor guest satisfaction scores.

Skills

Communication

Education

High School diploma

Job description

Overview

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor → Assistant Executive Housekeeper → Executive Housekeeper

Your Focus

• Greet guests with a warm and friendly attitude.
• Clean guest rooms according to standards within the allotted time by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and amenities.
• Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
• Report repairs needed in guest rooms to management.
• Handle guest items left in rooms following lost and found policies.
• Practice safe work habits, wear protective gear, and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties during staff shortages or peak times.
• Monitor guest satisfaction scores and work towards improving departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform additional duties as assigned by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Ability to understand and communicate in English.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time roles.
• Medical, Dental, and Vision Insurance.
• Paid Time Off.
• 401(k) Company Match.
• Daily Pay.
• Free Basic Life Insurance.
• Travel Discounts.
• Commuter Transit and Parking Benefits.
• Employee Assistance and Wellness Programs.
• Educational and Professional Development Opportunities.
• Referral Bonus Program.

Work Environment and Context

• Schedule varies and may include holidays and weekends.
• Requires standing for long periods, walking, pushing, pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and handling cleaning chemicals.

Our Values

People Are Our Capability — Hearts That Serve — Only Excellence — Stay Nimble — Own It

About Us

HHM Hotels is an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, or any other protected class.

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