Room Attendant/Housekeeper

KMG Hotels; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Courtyard Chesterfield is seeking an experienced Full Time Room Attendant to clean and service guest rooms to ensure a spotless, guest-ready environment at 17369 Chesterfield Airport Road, Chesterfield, MO. You will perform housekeeping duties, respond to guest requests, and help maintain safety and cleanliness throughout the hotel.

Ideal candidates are able to work as part of a team, follow established procedures, and assist with occasional deep cleaning or turndown duties as needed.

Qualifications

• Cares for guest rooms and common areas according to standards.
• Must wear safety equipment and follow chemical handling rules.
• Responds to guest requests to ensure satisfaction.

Responsibilities

• Clean and service assigned rooms according to standards; make beds, dust, vacuum, and sanitize bathrooms.
• Notify supervisor when service is complete so rooms can be sold or occupied; report rooms unable to be serviced.
• Report unsafe conditions or needed repairs to supervisor.
• Assist with deep cleaning projects and occasional turndown duties.
• Work as part of a team and coordinate with other departments.

Skills

Guest service

Teamwork

Safety procedures

Chemical handling

Communication with departments

Job description

Full Time Room Attendant

The Courtyard Chesterfield is looking for experienced Room Attendants to join our team. The property is located at 17369 Chesterfield Airport Road Chesterfield, MO 63005.

About the Job:

To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.

Duties & Responsibilities:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of the room, kitchen, refrigerator, coffee/tea maker, cups, glasses, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.
• Handle and store chemicals in line with hotel regulations and any local legislative requirements.
• Greet and acknowledge guests.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.
• Respond to guest complaints, special requests, and take action to ensure guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

This job requires the ability to do the following

• Carrying or lifting items weighing up to 20 pounds and ability to push/pull medium to large weights/objects.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.
• Able to work alone as well as being a team member.