Room Attendant | Housekeeper

Peachtree Group; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group in Baltimore is seeking a Room Attendant who will own daily housekeeping operations, communicate with guests and staff, and uphold service standards to ensure guest rooms are welcoming and clean.

You will work with housekeeping staff to clean rooms, service common areas, handle laundry, restock supplies, and respond to guest requests while reporting damages to management. This role emphasizes teamwork and exceptional customer service.

Responsibilities

• Clean and service assigned rooms according to established standards.
• Clean and arrange guest rooms to hotel standards for guest arrival.
• Clean and maintain common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Ensure a high level of customer service is performed at all times.
• Assist guests with requests and questions as necessary.
• Report any damages or repairs needed to management.
• Report all lost and found items to the Housekeeping Manager

Skills

Communication with guests

Teamwork

Customer service

Job description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager
  

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.