Room Attendant

Peachtree Group; Lansing (MI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Job summary

The Peachtree Group is seeking a Room Attendant to own the daily operations of the Housekeeping Department and service guest rooms in accordance with hotel standards. You will communicate with guests and housekeepers to ensure timely and courteous service.

You will work as part of a collaborative housekeeping team, perform daily cleaning tasks, handle laundry, stock supplies, and report issues to management, contributing to a high level of guest satisfaction.

Responsibilities

• Clean and service assigned guest rooms to hotel standards.
• Clean and arrange guest rooms for arrival.
• Maintain and clean common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Provide high levels of customer service to guests at all times.
• Assist guests with requests and questions.
• Report damages or repairs to management.
• Report lost and found items to the Housekeeping Manager.

Job description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.