Room Attendant - Housekeeper

Hilton Garden Inn Austin University Capitol District; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

A well-known hotel in the Capitol District is seeking a Room Attendant to ensure guest satisfaction through the cleaning and maintenance of guest rooms. The successful candidate will need previous housekeeping experience and good English communication skills. This role is crucial for maintaining high standards of cleanliness and will require various maintenance tasks. Candidates interested in hospitality and excellent guest experiences are encouraged to apply.

Qualifications

• Previous housekeeping experience or equivalent training required.
• Understand and communicate in English.

Responsibilities

• Clean guest rooms according to standards.
• Greet guests warmly.
• Notify managers about repair needs.
• Perform additional duties as requested.

Skills

Housekeeping experience

Customer service skills

Attention to detail

Time management

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It