Room Attendant - Hotel Polaris

CoralTree Hospitality; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Room Attendant to join their team at a new hotel near the U.S. Air Force Academy. This role is pivotal in ensuring exceptional guest experiences and maintaining the hotel's high standards of cleanliness and organization. The ideal candidate will thrive in a fast-paced environment, possess a keen eye for detail, and have a passion for service excellence. With a comprehensive benefits package and a vibrant company culture, this position offers a unique opportunity to contribute to a memorable hospitality experience while growing within a supportive team. If you are ready to make a difference and be part of something special, this is the role for you.

Benefits

Group medical, dental, vision, life, and disability benefits

Flexible benefit plan for healthcare and dependent care reimbursement

Employee assistance program

Paid time off/sick time

401(k) plan with company match

Complimentary team member meals

Complimentary room nights at managed properties

Qualifications

• Previous hotel or housekeeping experience is preferred.
• Ability to communicate fluently in English both verbally and in writing.

Responsibilities

• Ensure cleanliness and organization of guest rooms and public areas.
• Collaborate with team members to meet guest needs and satisfaction.
• Utilize cleaning agents and equipment while following housekeeping processes.

Skills

Attention to Detail

Customer Service

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Job description

Overview

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Housekeeping Room Attendant to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Enjoy working in a fast-paced environment while having an impeccable eye for detail.
• Ensure completion of all cleaning and organizational responsibilities.
• Responsible for safety, cleanliness, sanitation, replenishment, and organization of guest rooms, corridors, housekeeping linen, storage closets, guest pantries, and public areas.
• Utilize the freedom to go above and beyond and take initiative to resolve any service-related matters while creating guest satisfaction and loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure guests needs are being met.
• Report to Housekeeping Supervisor and consistently communicate status of rooms to front desk.
• Diligently work with cleaning agents and equipment used in guestrooms and public spaces while following specific housekeeping processes.

Qualifications

• High school or equivalent education preferred.
• Previous hotel or housekeeping experience preferred.
• Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.
• Ability to understand and communicate fluently in English both verbally, and through legible writing.
• Passion to go above and beyond, serve others, and do all things with excellence.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

Physical Requirements

Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate any necessary office equipment that pertains to your department.

Benefits

We offer a comprehensive benefit package for full-time, regular team members that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: Full-time

Hourly wage: $18.00/hr

Application deadline: This job posting will close on 4/30/2025 or until the position has been filled.