Room Attendant Hampton Inn South

Lotus Hospitality Management; Shreveport (LA); On-site; USD 12,398 - 20,664; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Lotus Hospitality Management in Shreveport, LA is seeking a hotel housekeeping room attendant to clean guest rooms to standard, restock supplies, and ensure a welcoming environment for guests.

You will handle trash, change linens, and tidy public areas, while following safety protocols and contributing to high guest satisfaction.

Qualifications

• Attention to detail and time management are essential.
• Experience in hospitality or custodial work is advantageous.
• Formal education is not required.

Responsibilities

• Room attendants clean guest rooms according to hotel standards, restocking amenities.
• Perform full reset for check-out rooms, including linen changes and deep cleaning.
• Greet guests, respond to requests, and maintain courteous service.
• Manage cleaning carts, restock linens, towels, and amenities.
• Clean common areas such as lobbies and restrooms.
• Report maintenance issues and safety hazards to supervisors.
• Follow safety protocols for cleaning chemicals and avoid blocked exits.
• May assist with laundry duties as needed.

Skills

Attention to detail

Time management

Customer service

Cleaning procedures knowledge

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

A hotel housekeeping room attendant is responsible for cleaning, maintaining, and restocking guest rooms and common areas to ensure a comfortable and welcoming environment for guests.

Core Responsibilities

Room Cleaning and Maintenance: Room attendants clean guest rooms according to hotel standards, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms. They remove trash, clean mirrors, windows, and surfaces, and ensure all amenities such as toiletries, towels, and refreshments are replenished.

For check-out rooms, attendants perform a full reset, including stripping used linens, checking for left-behind items, and deep cleaning the bathroom.

Guest Interaction and Service: Attendants respond to guest requests, provide additional supplies, and maintain a courteous and professional demeanor. They may greet guests in hallways or common areas and assist with inquiries, contributing to overall guest satisfaction.

Inventory and Supply Management: Room attendants manage their cleaning carts, keeping linens, towels, cleaning chemicals, and amenities organized for efficiency and safety. They also check room inventories and report shortages or maintenance issues to supervisors.

Common Area Cleaning: Beyond guest rooms, attendants may clean lobbies, hallways, restrooms, and other public spaces to maintain a clean and inviting hotel environment.

Safety and Reporting: Attendants report maintenance issues, safety hazards, or damages in rooms and public areas. They follow hotel safety protocols, including proper handling of cleaning chemicals and ensuring carts do not block emergency exits.

Physical and Operational Requirements

The role is physically demanding, requiring lifting, bending, standing for long periods, and pushing loaded carts. Efficient body mechanics and time management are essential to sustain performance over multiple rooms per shift, typically 12–18 rooms.

Attendants may also perform laundry duties, including washing, ironing, and folding linens.

Skills and Qualifications

Key skills include attention to detail, time management, customer service, and basic knowledge of cleaning procedures. Formal education is not always required, but experience in hospitality or custodial work is advantageous.