Room Attendant, Full-Time

Pacifica Hotels; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Full-Time Room Attendant to ensure guest satisfaction through meticulous cleaning and maintenance of rooms. In this role, you will adhere to health and safety guidelines while providing personalized service to guests. You will be part of a vibrant team that values collaboration and community involvement, with opportunities for personal growth and travel perks to sister properties. If you are detail-oriented, dependable, and passionate about creating a welcoming environment, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Vacation Leave

Sick Leave

Team Member Travel Program

Quarterly Team Building Activities

Volunteering Opportunities

Qualifications

• Preferred one year of experience in a similar role.
• Basic cleaning skills and ability to communicate effectively.

Responsibilities

• Clean guest rooms to company standards and maintain a friendly demeanor.
• Report maintenance issues and assist with laundry as needed.

Skills

Basic cleaning skills

Communication in English

Prioritization and organization

Dependability

Education

High School

Job description

The Wayfarer San Diego is looking for a dynamic, Full-Time Room Attendant to join the team! The room attendant is responsible for cleaning rooms, hallways, and other areas as assigned and complying with Company standards.

Essential Functions and Responsibilities of the job include but are not limited to:

1. Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety, and comfort of our team members and guests.
2. Utilize Proper Protective Equipment (PPE) as required and in accordance with property-specific guidelines.
3. Maintain a friendly, cheerful, and courteous demeanor at all times while providing personalized service to hotel guests.
4. Communicate effectively with guests and fellow team members.
5. Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
6. Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
7. Follow Company policy for room amenities.
8. Turn in all items left in guestroom to manager immediately.
9. Maintain complete security of master room key. Return the key at the end of shift.
10. Never leave the property with the key.
11. Report any maintenance items that need immediate attention.
12. Assist with laundry as needed.
13. Report any missing/found articles or damage to the Executive Housekeeper.
14. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
15. Perform other duties as assigned, requested, or deemed necessary by management.

Health Benefits, Travel Perks & More:
Medical, Dental, and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering and select charity promotions throughout the year.

Pay Range: $17.55-$18.75/hour

Qualifications Education:
Preferred: High School

Experience:
Preferred: Knowledge/Education/Experience: Previous one (1) year experience preferred.

Skills/Abilities/Other Requirements: Basic cleaning skills. Ability to communicate in English with guests, management, and fellow team members to their understanding desirable. Ability to prioritize, organize, and make good judgments. Dependable.

Physical Requirements: Frequently walking indoors and outdoors, climbing stairs. Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting, and carrying. Reaching above, at, and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Exposure to cleaning agents.

Behaviors:
Preferred:

1. Loyal: Shows firm and constant support to a cause.
2. Team Player: Works well as a member of a group.
3. Functional Expert: Considered a thought leader on a subject.
4. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
5. Dedicated: Devoted to a task or purpose with loyalty or integrity.

Motivations:
Preferred:

1. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.
2. Goal Completion: Inspired to perform well by the completion of tasks.
3. Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.