Room Attendant | Crowne Plaza Dulles | Herndon, VA

PM Hotel Group; Herndon (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is seeking a Room Attendant to help create comfortable guest experiences. You’ll clean rooms, change linens, restock supplies, and greet guests with a smile.

Candidates should have at least one month of related experience and a passion for customer service. You must be able to work with others in a diverse team and maintain a fast-paced, high-energy environment.

Qualifications

• At least 1 month of related housekeeping/guest service experience.
• Must have a passion for customer service and be able to work with others in a diverse team.

Responsibilities

• Clean, dust, polish and vacuum to meet hotel standards.
• Change linens, make beds, and ensure bathrooms are spotless.
• Restock guest room supplies (soap, shampoo, coffee).
• Organize linen closet and cart for the next day, wrap up shift.
• Greet guests warmly during interactions on shift.

Skills

Customer service

Team collaboration

Job description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable.

As a Room Attendant, you’ll be doing a lot of things around here (boredom won’t be an issue). Here are a few of the tasks that will keep you busy on a daily basis:

• Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
• Change linens, make beds, and leave the bathroom sparkling.
• Restock all guest room supplies, like soap, shampoo, and coffee.
• Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.
• Greet guests that you encounter during your shift with a friendly smile.

Where You’ve Been:

We’re looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull!

When You’re Here:

This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.