Room Attendant — Craft spotless, welcoming stays

Loews Hotels, LLC.; Chicago (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health & wellness benefits

Retirement benefits

Paid time off

Tuition reimbursement

Pet insurance

Team member hotel rates

Discounted parking

Complimentary meals

Job summary

Loews Chicago Hotel is seeking a detail‑driven Room Attendant to create spotless, welcoming spaces for guests in a busy urban setting. You will maintain rooms and bathrooms to high standards, replace linens, report issues promptly, and keep carts organized while delivering warm, informative service.

You will follow safety protocols, attend trainings, and adapt to varying schedules to support a seamless guest experience. Prioritize reliability and teamwork daily.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered

Precision-Focused

Reliable and Proactive

Team-Oriented

Positive and Adaptable

Education

High school diploma or equivalent

Job description

Loews Chicago Hotel is seeking a detail‑driven Room Attendant to create spotless, welcoming spaces for guests in a busy urban setting. You will maintain rooms and bathrooms to high standards, replace linens, report issues promptly, and keep carts organized while delivering warm, informative service.

You will follow safety protocols, attend trainings, and adapt to varying schedules to support a seamless guest experience. Prioritize reliability and teamwork daily.