Room Attendant at The Joinery Hotel

Sage Hospitality Group; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a boutique hotel in Downtown Pittsburgh, where you can be part of a team dedicated to providing exceptional guest experiences. As a Room Attendant, you will play a crucial role in maintaining the hotel's cleanliness and comfort, ensuring that every guest enjoys a welcoming and pristine environment. This position offers a chance to contribute to a vibrant and historic setting, where your efforts will directly impact the satisfaction of guests. Join a passionate team that values personal growth and community impact, and take pride in creating memorable moments for visitors in the heart of the city.

Benefits

Medical, Dental, Vision insurance

Vacation & Sick Time

401k enrollment

Hilton discounted rooms

Sage Hospitality Room discounts

Qualifications

• Basic knowledge of cleaning principles and products is required.
• Ability to follow instructions and communicate effectively.

Responsibilities

• Cleans guest rooms and public areas to ensure high standards of cleanliness.
• Maintains cleaning carts and supplies in an orderly fashion.
• Reports maintenance issues and ensures guest satisfaction.

Skills

General cleaning principles

Use of cleaning products

Communication skills

Education

No formal education or training

Tools

Standard cleaning equipment

Job description

Why us?

The Joinery hotel, a Curio Collection by Hilton located in Downtown Pittsburgh is hiring for a Room Attendant.

Joinery Hotel Pittsburgh, Curio Collection by Hilton, is a welcoming, 185-room boutique hotel and local gathering place in Downtown Pittsburgh’s Golden Triangle representing the legacy, local pride and grit of the Burgh. A compact and cozy respite for today’s curious traveler, Joinery Hotel honors the city's working class history and distinct culture with a modern edge, including an experiential lobby with ‘offering table’ check-in experience and tasting library, nearly 800 sq ft of meeting and event spaces, a 10th floor outdoor terrace with a unique view of the city.

Perks:

• Medical, Dental, Vision, first of the month after hire, no waiting period!
• Vacation & Sick Time
• 401k enrollment after 60 days
• Hilton discounted rooms for family and friends
• Sage Hospitality Room discounts & Perks
• And Many More

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training: No formal education or training.

Experience: None.

Knowledge/Skills:

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands:

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment:

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.