Room Attendant arrow_forward

Wind Creek; Wetumpka (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

Wind Creek Hospitality is seeking a Hotel Housekeeping Room Attendant to ensure guestrooms are clean, comfortable, and maintained according to brand standards. You will prepare rooms, handle amenities, and assist guests with a friendly, professional approach.

The ideal candidate has a High School diploma or GED, is at least 19, and can lift up to 50 lbs. Prior hotel experience is a plus, and willingness to work nights, weekends, and holidays is required.

Qualifications

• High School diploma or GED is required or currently enrolled with GED within six months.
• Must be nineteen (19) years of age or older.
• Good verbal communication skills required (skills test will be administered) - required.
• Six months’ experience as a room attendant in a hotel/resort is preferred.
• Able to lift and carry up to 50 lbs and stand/walk for the entire shift.
• Willing to work nights, weekends, and holidays; travel for training if needed.
• Must have a Tribal Gaming License or ability to obtain and maintain it.

Responsibilities

• Projects a positive image and greets all guests.
• Cleans guest rooms and maintains cleanliness/resources per policy.
• Re-stocks guestroom amenities and tidies storage areas.
• Segregates dirty linen and handles lost-and-found items.
• Disseminates information to guests about property and promotions.
• Performs turndown service on second shift.
• Operates routine maintenance on vacuum cleaners.
• Works safely by following rules and wearing proper equipment.
• Other duties as assigned.

Skills

Verbal communication

Physical stamina

Lift 50 lbs

Stand and walk

Education

High School diploma or GED

GED program completion within 6 months

Job description

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

Description

Job Overview

The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Projects a positive image
• Greets all guests
• Cleans up to 15 room credits per shift
• Re-stocks guestroom amenities
• Segregates dirty or damaged linen and terry items
• Recovers lost-and-found items
• Disseminates information to guests regarding the property, hotel, promotions, etc.
• Performs turndown service (2 nd shift)
• Performs routine maintenance on vacuum cleaner
• Keeps storage areas and carts clean and orderly
• Works safe by observing safety rules and wears proper equipment
• Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be nineteen (19) years of age or older
• Good verbal communication skills required (skills test will be administered)- required
• Six (6) month’s experience as a room attendant in a hotel/resort- preferred
• Must be able to lift and carry up to fifty (50) lbs
• Ability to work in areas containing dust or on high floor; occasionally kneels, climbs, and crawls to work in difficult positions
• Must successfully pass job interview, including a guest service audition
• Must be able to stand and walk for entire shift
• Must be able to work effectively in a fast paced, high volume environment
• Must be able to operate standard office equipment - phones, computers, etc.
• Must be in good physical condition and able to pass a physical fitness test if administered
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.