Room Attendant $17.00

Wyndham Hotels & Resorts; Roseville (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality management company as a Room Attendant, where you'll play a vital role in maintaining clean and inviting guest rooms. This position offers an opportunity to provide exceptional service to guests while ensuring their comfort and satisfaction. As part of a dynamic team, you'll be responsible for cleaning and preparing rooms, restocking supplies, and reporting any maintenance issues. This is an excellent chance to be part of an innovative company dedicated to enhancing guest experiences in a thriving environment. If you're detail-oriented and passionate about hospitality, this role is perfect for you.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to stand for entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Ensure overall guest satisfaction.
• Report maintenance repairs immediately.

Skills

Effective communication skills

Attention to detail

Ability to lift heavy objects

Education

High School diploma or equivalent

Job description

Compensation

Type: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's global property portfolio exceeds $20 billion in asset value and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. The company develops bespoke hotel brands and utilizes industry-leading revenue management tools to optimize performance and asset value. With an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Location

Courtyard Roseville Galleria Mall/Creekside Ridge, 301 Creekside Ridge Court, Roseville, CA 95678

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day.
6. Replenish chemical bottles.
7. Report missing items from rooms to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent preferred or experience in a hotel or related field.
• Ability to exert up to 50 pounds of force occasionally, and 20 pounds frequently or constantly.
• Ability to stand for the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in a friendly, courteous, and service-oriented manner.