Room Attendant

Homewood Suites Winston Salem, NC; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

PTO

401k

DailyPay

Hotel discounts

Competitive wages

Job summary

LBA Hospitality is recruiting for a Room Attendant at the Homewood Suites Winston Salem, opening soon. Training and standards will align with brand and hotel requirements to ensure a welcoming guest experience.

Responsibilities include cleaning guest rooms, making beds, restocking supplies, and maintaining privacy and safety. On-site position with varied shifts; benefits discussed with the team.

Qualifications

• Previous housekeeping or cleaning experience in hotels, hospitals, residential settings, or care facilities preferred.
• Dependable, detail-oriented, and committed to guest service.
• Ability to work independently and as part of a team, follow procedures, and manage priorities.

Responsibilities

• Clean guest rooms thoroughly, making beds and replenishing supplies.
• Follow cleaning procedures and safety standards; report maintenance issues.
• Handle linens, supplies, chemicals, and equipment properly and safely.
• Maintain privacy and protect guest information; respond to guest requests promptly.
• Assist with public areas and back-of-house spaces as needed.
• Use hotel systems and communication tools as required.

Skills

Guest service

Teamwork

Attention to detail

Dependable

Education

High school diploma or equivalent

Job description

LBA Hospitality is hiring for the upcoming Homewood Suites Winston Salem! The hotel is set to open in December with work starting in mid-November as we prepare the hotel to open. Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

Join our hospitality team and help create a clean, comfortable, and welcoming experience for every guest. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service.

Key Responsibilities

• Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
• Make beds, replace linens and towels, clean bathrooms, dust, vacuum, remove trash, and replenish guest supplies.
• Follow established housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
• Properly handle and organize linens, supplies, chemicals, and housekeeping equipment.
• Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
• Respond promptly and courteously to guest requests or questions.
• Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
• Maintain guest privacy and follow all safety, security, key-control, and emergency procedures.
• Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
• Maintain a clean, professional appearance consistent with uniform and grooming standards.
• Perform other related duties within the associate’s training and capabilities.

Requirements

Qualifications

• Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
• High school diploma or equivalent preferred. Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
• Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
• Ability to learn and use job-related technology and communicate professionally with guests and coworkers.

Physical and Scheduling Requirements

• With or without reasonable accommodation, the associate must be able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.
• This on-site position may require varied shifts, including weekends and holidays.
• Employment may be subject to job-related screening consistent with company policy and applicable law.