Room Attendant

Driftwood Hospitality Management; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Health insurance

Paid time off

Job summary

Driftwood Hospitality Management is seeking a dedicated Housekeeper to join our team at the Wilmington Staybridge Suites. The role involves cleaning and maintaining guest room areas to meet high standards and providing excellent service to our guests.

Qualified candidates will have strong physical stamina and communication skills, as well as the ability to work efficiently and adhere to safety protocols. This full-time position offers benefits including health insurance and paid time off.

Qualifications

• Ability to bend and reach to dust and clean.
• Must stand and walk for long periods.
• Strong communication skills for interacting with guests.

Responsibilities

• Clean guest rooms and maintain cleanliness according to standards.
• Stock and maintain cleaning supplies in the housekeeping bag.
• Report damages or hazards in guest rooms.

Skills

Bending and reaching

Communication skills

Physical stamina

Attention to detail

Job description

Job Details

• Location: 577 - Wilmington Staybridge Suites - Wilmington, DE 19801
• Position type: Full Time
• Shift: Any
• Company: Driftwood Hospitality Management

Job Summary

Responsible for cleaning and maintaining guest room areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc., in Guestware or Housekeeping Coordinator.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Physical Demands

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO Statement

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.