Room Attendant

Raleigh North Hills Hilton; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Raleigh North Hills Hilton in Raleigh, NC, is seeking a dedicated Housekeeper responsible for cleaning and maintaining guest room areas. This position involves stocking cleaning supplies, ensuring rooms meet company standards, and reporting any hazards. Ideal candidates will have strong attention to detail and good communication skills.

Offering full-time employment, successful applicants will enjoy benefits including health insurance, a 401(k), and room discounts. Join an inclusive team and contribute to our commitment to exceptional guest service.

Qualifications

• Ability to bend and reach while cleaning.
• Stand and walk for long periods.
• Good communication skills for interacting with guests.

Responsibilities

• Clean and maintain guest rooms according to company standards.
• Stock housekeeping bags with necessary supplies.
• Report damages or hazards in guest rooms.

Skills

Cleaning skills

Customer service

Attention to detail

Job description

Job Location: Raleigh, NC 27609
Position Type: Full Time

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well‑defined strategies and objectives. Driftwood Hospitality Management is renowned for its fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned; ensures the amenities are stocked for each cleaned room and completes the entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc., in Guestware or Housekeeping Coordinator.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near‑misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well‑groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications – Knowledge, Skills & Abilities

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Physical Demands

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.