Room Attendant

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

The Crescent Hotels Group is seeking a Room Attendant in Williamsburg, Virginia. This role involves cleaning and preparing guest rooms based on the highest standards and providing excellent customer service. Candidates should have some prior experience in hotel housekeeping, be able to work various shifts including weekends and holidays, and meet physical requirements such as lifting and extensive walking. Join a respected team dedicated to hospitality and service excellence.

Qualifications

• 6 months to 1 year of hotel housekeeping related experience.
• Must be available to work all shifts including days, nights, weekends, and holidays.
• Physical requirements include performing heavy cleaning and lifting objects up to 60 pounds.

Responsibilities

• Clean and prepare guest rooms according to quality standards.
• Change bedding and make beds as directed.
• Gather and empty trash and replenish supplies.

Skills

Customer service skills

Cleaning skills

Ability to work in a team

Tact and courtesy

English proficiency

Education

High school diploma or equivalent

Job description

Description

The Room Attendant will clean and prepare guest rooms according to the quality FORBES standards;

Essential Duties:

• Change bedding and make beds as directed;
• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming;
• Vacuum rooms and hallways; keep public area around cart clean;
• Clean and polish furniture and fixtures;
• Clean windows, glass partitions, and mirrors using appropriate cleaners;
• Move and rearrange some furniture, as needed; turn mattresses;
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;
• Gather and empty trash;
• Deliver any items requested by guests to rooms; make sure guests have all amenities;
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;
• Follow safety and security procedures;
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles; and
• Perform other duties as required.

Requirements:

• Must be available to work all shifts including days, nights, weekends, and holidays
• Ability to:
  1. Deal with the public and co-workers with tact and courtesy
  2. Use avacuum cleaner
  3. Comprehend oral and written instructions
• Willingness and ability to adhere to applicable grooming and appearance standards.
• Must be proficient in English.
• Physical requirements include, but are not limited to:
  1. Performing heavy cleaning; high and low dusting;
  2. Transporting objects weighing up to 60 pounds;
  3. A great amount of walking in all types of weather and
  4. Lifting, standing and bending up to 8+ hours daily.

Qualifications:

• Sixmonths to one-year hotel housekeeping related experience.

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.

Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.

The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.

Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts