Room Attendant

Kolter Hospitality Group; West Palm Beach (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Kolter Hospitality West Palm Beach is seeking a Room Attendant to deliver service excellence by creating a welcoming, comfortable and inviting environment for every guest.

You will clean rooms, change linens, tidy bathrooms, vacuum and restock amenities, and respond to guest requests while following safety procedures to ensure a spotless, safe hotel experience.

Qualifications

• Education: High School or GED is preferred.
• Experience: Prior Housekeeping experience is preferred, but not required.
• Hours Required: Must be able to work holidays and weekends.

Responsibilities

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills

Guest communication

Customer service

Physical stamina

Education

High School or GED

Job description

Job DetailsJob Location: Hyatt Place West Palm Beach - West Palm Beach, FL 33401

Position Type: Full Time

Salary Range: $15.00 - $15.00 Hourly

Job Shift: Any

Job Category: Hospitality - Hotel

Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.

Housekeeper Job Description

Performance Expectations

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify

Qualifications

Education: High School or GED is preferred

Experience: Prior Housekeeping experience is preferred, but not required.

Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.

Other Requirements

• Ability to clearly understand and communicate with guests
• Must be able to complete a minimum of 16 room credits
• Ability to push, pull, lift minimum of 50 lbs.
• Ability to push/maneuver cart of up to 250 lbs.
• Ability to bend, kneel and stretch
• Ability to walk/stand for extended periods of time
• Free motion of arms, above waist

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The description is a summary of primary qualifications and responsibilities. The job description is not intended to include all duties or qualifications that may be required now or in the future.