Room Attendant

Coury Hospitality; Warwick (RI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Housekeeper to ensure cleanliness and enhance guest experience. Responsibilities include cleaning guest rooms, restocking supplies, and maintaining safety standards. Ideal candidates will have strong organizational skills and previous housekeeping experience.

Qualifications

• Previous housekeeping experience is helpful.

Responsibilities

• Clean and disinfect assigned guestrooms including bathrooms.
• Restock towels and all supplies needed in the rooms.
• Report all maintenance problems for guest satisfaction.

Skills

Organizational skills

Fluency in English

Ability to follow instructions

Ability to work with minimal supervision

Job description

Department

Housekeeping

Reports To

Executive Housekeeper

Status

Non-Exempt

Position Summary

To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by maintaining excellent standards of hotel cleanliness. Responsible for reporting maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Work Environment

Guest Rooms, Guest and Service Corridors, Housekeeping Office. The job may involve working:

1. Under variable temperature conditions (or extreme heat or cold).
2. Under variable noise levels.
3. Around fumes and/or odor hazards.
4. Around dust and/or mite hazards.
5. Around chemicals.
6. Around bio-hazards.

Responsibilities

• Clean and disinfect assigned guestrooms including bathrooms. Dust furniture; vacuum carpeting, area rugs, draperies, and upholstered furniture; make beds and change sheets; sweep, mop, and wash floors; pick up debris and empty trash containers. Spot clean walls and doors as required. Tidy guest's personal belongings as needed. Clean public spaces as required.
• Restock towels and all supplies needed in the rooms. Replace facial, toilet tissue, and bathroom amenities in correct amounts and locations.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain cart and linen rooms in a safe and orderly fashion.
• Report all maintenance problems for guest satisfaction.
• Responsible for keys assigned to them.
• Turn in all lost and found articles to the Housekeeping Office to be logged.
• Comply with all Company policies and procedures, including safety and sanitation policies. Work safely when handling heavy loads or heavily soiled linen, including using PPEs.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Understand emergency procedures for the Housekeeping department and the entire Hotel.
• May be required to work evenings, weekends, and/or overtime.
• Additional tasks and responsibilities may be assigned at the discretion of the manager and may change based on business volume and needs.

Qualifications

• Fluency in English is desirable.
• Organizational skills.
• Ability to follow instructions accurately.
• Ability to work with minimal supervision.
• Maintain excellent attendance and punctuality.
• Well groomed, clean, and neat appearance.

Experience

Previous housekeeping experience is helpful.

Physical Demands

Perform strenuous activities such as standing, walking, stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours daily), and manipulating objects. Carrying or lifting up to 50 lbs. Repetitive tasks in a fast-paced environment.

Required Personal Protective Equipment

Closed toe, non-canvas, and non-skid soled shoes.