Room Attendant

BENCHMARK; Waltham (MA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Employee hotel rates

Job summary

BENCHMARK is seeking Housekeepers for the Embassy Suites Boston/Waltham to ensure clean and safe environments for guests. Responsibilities include maintaining guest rooms and upholding superior guest service.

Compensation includes a base pay of $18.00 per hour, a sign-on bonus, health benefits, and employee discounts. Candidates should possess housekeeping experience, effective communication skills, and the ability to work diligently and manage time well.

Qualifications

• Housekeeping experience desirable.
• Pleasant personality and time-management skills needed.
• Ability to communicate effectively and follow basic instructions.

Responsibilities

• Engage with guests to ensure satisfaction.
• Maintain cleanliness of guest rooms and areas.
• Report safety hazards and respect guests’ property.

Skills

Housekeeping experience

Time-management skills

Effective communication skills

Tools

Vacuums

Mops

Spray bottles

Job description

About the Role

Pyramid Global Hospitality is hiring Housekeepers at Embassy Suites Boston/Waltham. The role involves maintaining guest rooms, ensuring a clean and safe environment and providing excellent guest service.

Compensation & Benefits

Sign‑on bonus of $100 upon starting and $250 after 90 days. Base pay of $18.00 per hour. Benefits include comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee hotel rates.

Your Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to achieve resort/hotel cleanliness goals.
• Keep work cart orderly and properly stocked.
• Properly utilize equipment, supplies, and guest amenities.
• Maintain thorough cleanliness and sanitation of assigned guest areas.
• Change and inspect linens and towels on a daily basis, following Green Program standards.
• Practice safety standards and report hazards such as broken glass, frayed cords, leaks, broken locks, suspicious persons.
• Respect guests’ property at all times.
• Take care of equipment responsibly.
• Report to work on time and maintain accurate time records; follow room issuance standards.
• Remain alert, courteous, and helpful to guests and coworkers.
• Perform other related duties as requested by the Floor Supervisor.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time‑management skills.
• Ability to work on feet for extended periods.
• Effective communication skills.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; detect odors.
• Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry, and position loads of at least 25 lbs.

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.