Housekeeper

BENCHMARK; Marlborough (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Performance bonuses

Job summary

Pyramid Global Hospitality, at Embassy Suites by Hilton Boston Marlborough, is seeking a housekeeper to maintain hotel cleanliness and guest comfort. The role requires weekend availability and attention to detail to deliver memorable guest experiences.

Join a team that values service excellence, safety, and professional growth within a renowned hotel brand. Compensation reflects market standards and includes benefits where applicable.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality required.
• Good time management and attention to detail.

Responsibilities

• Maintain cleanliness of guest rooms and assigned areas.
• Keep carts organized and stocked with supplies.
• Follow safety and sanitation standards; report hazards.
• Assist in maintaining Green Program standards for linens.
• Provide courteous and helpful guest interactions.
• Perform other duties as assigned by supervisor.

Skills

Neat, pleasant personality

Time management

Stamina for standing

Communication

Reading room numbers/labels

Equipment handling

Lifting 25lbs

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.What you will have an opportunity to do:Job DescriptionTypical Hours: Monday - Friday 8am-4:30pmWeekend Hours: 9am-5:30pmMUST HAVE WEEKEND AVAILABILITYThe cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.Your Role:Work as a team to accomplish the goal of resort/hotel cleanlinessKeep work cart orderly and properly stockedProper utilization of equipment supplies and guest amenitiesThorough cleanliness and sanitation of assigned guest areasDaily changing and inspection of linens and towels, following the standards set forth in the Green ProgramPractice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as foundRespect for guests’ property should always be exercisedResponsible care of equipmentReports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of roomsRemain alert, courteous, and helpful to the guests and co-workers alwaysPerform other related duties as requested by Floor SupervisorWhat are we looking for?QUALIFICATIONS:Housekeeping experience desirableNeat, pleasant personalityTime management skillsAbility to work on feet for an extended periodAbility to communicate effectivelyAbility to read room numbers, dates, and basic instructions.Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.Lift, carry and position loads of at least 25lbs.Compensation:$16.00-$17.50Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.