Room Attendant

PHX MC Operations, LLC; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

PHX MC Operations, LLC is seeking a Housekeeping Attendant to maintain the highest standards of cleanliness and presentation in guest rooms and common areas. This role ensures a luxurious and personalized experience, adhering to strict Forbes Travel Guide standards.

The ideal candidate has prior experience in high-end hotels, a keen eye for detail, and a commitment to quality service. Responsibilities include cleaning rooms, anticipating guest needs, and upholding exceptional luxury standards.

Qualifications

• Previous housekeeping experience in luxury hotels or resorts preferred.
• Strong attention to detail and commitment to quality.
• Ability to work efficiently while maintaining Forbes-level standards.

Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards.
• Uphold Forbes standards of precision, consistency, and attention to detail.
• Anticipate guest needs by ensuring amenities are thoughtfully placed.

Skills

Attention to detail

Efficiency

Customer service

Job description

Housekeeping Attendant

The Housekeeping Attendant plays a vital role in delivering a pristine, luxurious, and highly personalized guest experience in alignment with Forbes Travel Guide 5‑Star standards. This position is responsible for maintaining impeccable cleanliness, presentation, and comfort in all guest rooms and assigned areas, ensuring every space reflects the highest level of care, attention to detail, and anticipatory service.

Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards
• Keep all spaces clean, organized, and guest‑ready at all times
• Follow detailed cleaning protocols, including proper use of chemicals and sanitation standards
• Uphold Forbes standards of precision, consistency, and attention to detail in every aspect of room presentation
• Anticipate guest needs by ensuring amenities are thoughtfully placed and fully replenished
• Ensure room setups are flawless, including linens, amenities, lighting, temperature, and ambiance
• Prepare guest rooms for arrivals, including VIPs, special occasions, and turndown service
• Ensure all bedding, towels, and amenities meet luxury quality expectations
• Report and follow up on maintenance issues promptly
• Handle hotel property and guest belongings with care and integrity
• Provide warm, discreet, and courteous interactions when encountering guests

Qualifications

• Previous housekeeping experience in luxury hotels or resorts preferred
• Strong attention to detail and commitment to quality
• Ability to work efficiently while maintaining Forbes‑level standards
• Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods
• Professional appearance and positive attitude
• Flexibility to work weekends, holidays, and varying shifts

OS&E Coordinator – New Hotel Opening

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment and office materials are installed, organized, and ready for opening day.

Responsibilities

• Coordinate all OS&E procurement activities from project initiation through hotel opening
• Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports
• Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items
• Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel
• Support the setup and organization of guest rooms, public spaces, back‑of‑house areas, offices, and operational departments
• Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials
• Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre‑opening phase
• Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule
• Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items
• Maintain accurate inventory records, asset documentation, and storage organization
• Monitor purchase orders, invoices, and expenditures to ensure budget compliance
• Assist with room and departmental installations, mock operations, and opening readiness activities
• Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening

Physical Requirements

The employee must frequently walk, stand, crouch/bend/stoop, reach, smell, push/pull, hear and talk. The employee occasionally sits, grasps, and lifts objects weighing up to 50 pounds or more. Near vision is required; occasionally close and far vision may be needed. Finger dexterity is required to operate a point‑of‑sale system, use a jigger, and stir with a bar spoon.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.