Housekeeper / Room Attendant

huntington-hotel-group; Agoura Hills (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Dental Insurance

Health Insurance

Holidays

Sick Leave

Vacation

Job summary

Huntington Hotel Group is seeking a Housekeeper/Guestroom Attendant/Suite Attendant to maintain cleanliness of guestrooms according to brand standards and quality expectations.

This full-time position reports to the Housekeeping Manager and requires meticulous attention to detail, reliable shift performance, and guest-focused service. A benefits package includes 401k, dental, health insurance, holidays, sick leave, and vacation.

Qualifications

• Must understand proper use of equipment and chemicals.
• Knowledge of cleaning agent handling and safety procedures.
• Ability to solve practical problems with limited standardization.

Responsibilities

• Thoroughly clean all assigned rooms within Brand Standard guidelines.
• Maintain inventory of items in guestrooms.
• Communicate status of cleaned rooms to Housekeeping Supervisor.
• Report lost and found items with room number or area found.
• Report damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Assist guests with questions and requests and adhere to grooming codes.

Skills

Communication skills

Attention to detail

Team player

Job description

Job Title: Housekeeper / Room Attendant / Suite

Attendant

Full time employees are eligible for these benefits:

• 401k
• Dental Insurance
• Health Insurance
• Holidays
• Sick Leave
• Vacation

Department: Housekeeping

Reports to: Housekeeping Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant/Suite Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory

• Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
• Maintains the inventory of every item placed in guestrooms.
• Communicates status of cleaned rooms to Housekeeping Supervisor.
• Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.

Safety

• Uses all authorized cleaning agents properly and safely.
• Follows proper key control procedures.

Miscellaneous

• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.
• Follows proper handling procedures for dirty rags/linens.
• Restocks and maintain housekeeping cart.
• Assists Guests with questions and requests.
• Adheres to proper grooming and dress codes for the department.
• Able to carry out hotel emergency procedures.
• Performs all other duties as directed, developed, or assigned.
• Arrives for assigned shift on time.

Knowledge and Critical Skills/Expertise

• Language Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.
• Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Certificates, Licenses, Registrations: No requirements.
• Other Skills and Abilities: Able to operate equipment such as, but not limited to, garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher. Ability to work flexible hours including evenings, weekends, and holidays.

Experienc

• No educational requirement.

Environmental Conditions

• Regularly works near moving mechanical parts
• Regularly works in outside weather conditions
• Regularly exposed to vibration
• Frequently exposed to fumes or airborne particles, and toxic or other chemicals
• The noise level in the work environment is usually loud

Physical Demands

• Seeing - Must be able to see well enough to read reports, drive, and use a computer.
• Hearing - Must be able to hear well enough to communicate on the phone and in person.
• Standing/Walking/Mobility - Must be able to stand to operate office machinery. Must be able to move between departments.
• Climbing/Stooping/Kneeling - Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
• Lifting - Must be able to lift up to 25 pounds.
• Fingering/Grasping/Feeling - Must be able to write (sign keys in/out, fill out work orders, etc.).

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA: non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.