Room Attendant

Pyramid Global Hospitality; Saint Michaels (MD); On-site; USD 19,286 - 24,796; Full time

Job summary

Pyramid Global Hospitality invites you to join the Inn at Perry Cabin as a Housekeeper on the Eastern Shore of Maryland. You will contribute to a luxury resort’s high standards of cleanliness and guest comfort in a vibrant, coastal setting.

Work involves cleaning guest rooms, adhering to safety guidelines, and collaborating with a dedicated team to deliver exceptional experiences for guests and visitors.

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for extended periods
• Ability to communicate effectively
• Ability to read room numbers and basic instructions
• Lift and move loads of at least 25 lbs

Responsibilities

• Engage with guests to ensure a welcoming stay
• Maintain cleanliness and organization of guest rooms and public areas
• Operate cleaning equipment safely and efficiently
• Follow Green Program standards and safety protocols
• Inspect rooms for cleanliness and report issues promptly
• Remain attentive, courteous, and ready to assist guests and colleagues

Skills

Housekeeping

Time management

Communication

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid‑Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye‑designed golf course), the Spa at Perry Cabin, and a fleet of five sailboats—including the historic 1902 Skipjack, Stanley Norman, and a stately 55‑foot Hinckley Yacht—Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero‑edge swimming pool, lush gardens maintained by our on‑property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.

As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn.

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, managers, and even Executive Housekeeper.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Keep work cart orderly and properly stocked
• Proper utilization of equipment supplies and guest amenities
• Thorough cleanliness and sanitation of assigned guest areas
• Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
• Practice safety standards and be aware of safety hazards (e.g., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly report as found
• Respect for guests’ property should always be exercised
• Responsible care of equipment
• Report to work on time and according to posted schedule, to maintain accurate time records and follow proper standards for issuance of rooms
• Remain alert, courteous, and helpful to the guests and co‑workers always
• Perform other related duties as requested by Floor Supervisor

What are we looking for?

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
• Lift, carry and position loads of at least 25 lbs

Compensation

$16

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.