Room Attendant

Loews Hotels, LLC.; Rosemont (IL); On-site; USD 25,821,734 - 36,776,409; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days and Vacation

Tuition Reimbursement

Team Member Hotel Rates

Job summary

Loews Hotels, LLC. is seeking a friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience.

This role involves cleaning and sanitizing guest rooms and bathrooms, ensuring all supplies are stocked, and maintaining professional guest relations. Previous cleaning experience, attentiveness to detail, and basic English skills are preferred.

The position offers competitive health benefits, vacation days, and more.

Qualifications

• Previous experience in a cleaning role preferred.
• Strong ability to maintain cleanliness and guest satisfaction.
• Basic English skills preferred.

Responsibilities

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Report suspicious behavior, lost items, and maintenance needs.
• Attend departmental meetings and assist other areas as necessary.

Skills

Attention to detail

Teamwork

Customer service

Time management

Education

High school diploma or equivalent

Job description

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For

A friendly and detail‑oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are

• A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
• An individual who maintains a keen eye for detail and adopts a proactive mindset.
• Dedicated to enhancing both the guest and team member experience.
• Committed to upholding the highest standards of cleanliness.
• Veterans and military spouses are encouraged to apply.

What You'll Do

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs.
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Maintain a positive attitude and professional conduct at all times.
• Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.
• Other duties as assigned.

Your Experience Includes

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25 lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

The wage for this position is $22.72.

We are committed to creating a workplace where you belong regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.