Room Attendant

3M HEALTHCARE; Rosemont (IL); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Paid Bereavement

Paid Pet Bereavement

Training & Development opportunities,

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

other discounts

perks and more

Job summary

3M HEALTHCARE is seeking a friendly and detail-oriented Room Attendant to maintain the highest cleanliness standards and guest satisfaction in our Rosemont hotel. The ideal candidate will be proactive, reliable, and committed to delivering an unforgettable guest experience.

You will clean and sanitize assigned rooms and bathrooms, replace linens and amenities, report maintenance needs, and assist guests with information about hotel facilities.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.

Responsibilities

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs.
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary.
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Follow safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.

Skills

Attention to detail

Customer service

Proactive mindset

Teamwork

Education

High school diploma or equivalent

Job description

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates
• other discounts
• perks and more

What We’re Looking For:

A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are:

• A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
• An individual that maintains a keen eye for detail and adopts a proactive mindset.
• Dedicated to enhancing both the guest and team member experience.
• Committed to upholding the highest standards of cleanliness.

Veterans and military spouses are encouraged to apply.

What You’ll Do:

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.).
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Maintain a positive attitude and professional conduct at all times.
• Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.
• Other duties as assigned.

Your Experience Includes:

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

The wage for this position is $22.72.