Room Attendant

Loews Hotels, LLC.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Tuition Reimbursement

Team Member Hotel Rates

Job summary

Loews Hotels, LLC. is seeking a Room Attendant in Philadelphia to ensure cleanliness and guest satisfaction. Candidates should have a keen eye for detail, a proactive attitude, and the ability to work efficiently in a fast-paced environment. Responsibilities include cleaning and sanitizing guest rooms, maintaining supplies, and ensuring compliance with safety protocols. Additional perks include competitive health benefits, paid time off, and training opportunities.

Qualifications

• Previous experience in a cleaning role preferred.
• Basic English skills preferred.
• Ability to push, lift, and pull items weighing up to 25 lbs repetitively.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report maintenance needs.
• Maintain professional and friendly guest relations while ensuring satisfaction.
• Follow hotel safety protocols and procedures regarding emergencies.

Skills

Attention to detail

Customer service

Teamwork

Proactivity

Education

High school diploma or equivalent work experience

Job description

Room Attendant

A friendly and detail‑oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are

• A passionate hospitality professional that fosters a welcoming environment for both guests and team members.
• An individual that maintains a keen eye for detail and adopts a proactive mindset.
• Dedicated to enhancing both the guest and team member experience.
• Committed to upholding the highest standards of cleanliness.
• Veterans and military spouses are encouraged to apply.

What You'll Do

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs (e.g., broken light bulbs, defective equipment).
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Maintain a positive attitude and professional conduct at all times.
• Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.
• Other duties as assigned.

Your Experience Includes

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25 lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more