ROOM ATTENDANT

TEXAS WESTERN MANAGEMENT PARTNERS; Portland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

TownePlace Suites Portland in Portland, TX is seeking a dedicated full-time Housekeeper for day shift. You will clean and service guest rooms and bathrooms according to brand standards and our company minutes per room guidelines.

Responsibilities include changing sheets, making beds, dusting, vacuuming, restocking supplies, and reporting repairs or safety concerns to supervisors to ensure guest satisfaction and room readiness.

Qualifications

• Cleans and services assigned guest rooms and bathrooms to standards.
• Changes sheets, makes beds, and vacuums stay-over and check-out rooms.
• Dusts all surfaces in rooms, including fixtures and electronics.
• Reports repairs or unsafe conditions to the supervisor.
• Responds promptly to guest requests and maintains supplies and cleanliness.

Responsibilities

• Clean and sanitize guest rooms and bathrooms per brand standards.
• Notify supervisor when rooms are ready for sale and report issues.

Job description

Job Details: Job Location: TownePlace Suites Portland - Portland, TX 78374, Position Type: Full Time, Job Shift: Day

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.

• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management