Room Attendant

Makeready; Portland (OR); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

PTO exchange

Medical benefits

Dental benefits

Vision benefits

Maternity/paternity leave

Pet insurance

401k

Student loan repayment

Job summary

The Heathman Hotel, part of the Makeready collection, is seeking a Guestroom Attendant in downtown Portland. You will clean and stock guest rooms to ensure they are spotless, restocked, and welcoming for every stay, including towel changes, bed making, and thoughtful guest service.

We value a detail-oriented, guest-focused approach and a collaborative team spirit. Eligible benefits include PTO/PTO exchange, medical/dental/vision, parental leave, pet insurance, a company 401k, student loan

Qualifications

• Strong attention to detail and guest-focused attitude.
• Friendly, approachable demeanor with a team mindset.
• Commitment to delivering a positive guest experience.

Responsibilities

• Properly remove trash and dirty linens from guestrooms
• Must use cleaning chemicals to clean and sanitize each guestroom
• Replenish all supplies and amenities to standard
• Vacuum carpets and clean hard flooring to standard
• Delivery or retrieve requested items from guests
• Ensure guestrooms are secured
• Adhere to the lost and found policy for all guest items accidentally left behind
• Maintain cleanliness and organization of linen closets

Skills

Attention to detail

Approachable personality

Guest-first attitude

Team spirit

Job description

The Heathman Hotel is where Portland's cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest. The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland.

This individual is part of the amazing heart of the house team that takes pride in everything they do to ensure a memorable and comfortable experience for our guests during their stay with us. Their primary roles include changing towels, making beds, cleaning bathrooms, and addressing guest requests thoughtfully and knowledgeably to make sure the rooms are stocked, clean and inviting at all times.

Requested Tasks

• Properly remove trash and dirty linens from guestrooms
• Must use cleaning chemicals to clean and sanitize each guestroom
• Replenish all supplies and amenities to standard
• Vacuum carpets and clean hard flooring to standard
• Delivery or retrieve requested items from guests
• Ensure guestrooms are secured
• Adhere to the lost and found policy for all guest items accidentally left behind
• Maintain cleanliness and organization of linen closets

Requested Capabilities

• Attention to detail
• Approachable personality
• Guest-first attitude
• Maintain a team spirit

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.