Houseperson

The St Joe Company; Panama City (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The St. Joe Company is seeking a dedicated Houseperson at Hilton Garden Inn Panama City Beach Airport in Panama City, FL. This role ensures guest rooms and public areas meet cleanliness standards, reports maintenance needs, and assists guests with requests while maintaining security and safety across hotel operations.

Strong attention to detail and ability to work independently or as part of a team are essential to support a high standard of hospitality in a fast-paced environment.

Qualifications

• Read, write, and communicate in basic English.
• Sufficient education to identify product labels and communicate needs.
• Hospitality or housekeeping experience preferred but not required.

Responsibilities

• Remove garbage and recycling from offices and housekeeping rooms.
• Clean and maintain mirrors and entrance doors.
• Spot-clean carpets and report large stains for shampooing.
• Launder public area linens and strip guest rooms of used linens.
• Maintain records of room cleanings.
• Respond promptly to guest queries and requests.
• Deliver housekeeping items to guest rooms upon request.
• Maintain cleaning equipment and materials in a safe, sanitary condition.
• Follow company safety and security procedures.
• Report maintenance issues or damaged hotel property.
• All other duties as assigned.

Skills

Detail-oriented

Time management

Team player

Guest interaction

Job description

Job Details

Job Location: Hilton Garden Inn Panama City Beach Airport - Panama City, FL 32409

Position Type: Full Time

Job Summary

The Houseperson is responsible for maintaining the cleanliness and upkeep of guest rooms by removing used lines and ensuring all areas meet the hotel's established standards of cleanliness. This role is also responsible for reporting maintenance issues, damaged property, and lost and found items, as well as maintain the security of all guest units.

Primary Responsibilities & Essential Functions

• Remove all garbage/recycling from all offices and housekeeping rooms
• Clean and maintain all mirrors and entrance doors
• Spot clean any spots on carpets, report any large spots for shampooing
• Launder public area linens and strip guest rooms of used linens
• Maintaining records of room cleanings
• Respond promptly to guest queries and requests
• Deliver any requested housekeeping items to guest rooms
• Maintain all cleaning equipment and materials in a safe and sanitary working condition
• Follow all company safety and security procedures
• Report any maintenance issues, safety hazards, or damage of hotel property
• All other duties as assigned

Qualifications

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous housekeeping experience preferred but not required
• Previous hospitality experience preferred

Knowledge, Skills, Abilities

• Detail-oriented and through
• Able to perform work consistently to the highest standards
• Professional attitude is required
• Ability to interact with guests in a friendly way
• Ability to remain discreet and respect the privacy of guests
• Ability to follow instructions
• Ability to work independently
• Ability to identify and resolve issues related to position independently
• Ability to work as a team
• Excellent time management skills
• Follow proper safety measures when using hazardous chemicals
• Basic knowledge of proper cleaning and sanitation operations

Physical Demands

• Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
• Must be able to lift 20lbs

Working Conditions

• Indoor
• Exposure to hazardous chemicals (with PPE)
• Possible exposure to bodily waste
• Possible exposure to a somewhat noisy environment

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.