Room Attendant

Hotel-Fera-Anaheim,-A-Doubletree-By-Hilton; Orange (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401(k)

Life insurance

Disability insurance

Paid time off

Wellness programs

Hotel discounts

Earned wage access

Job summary

Hotel Fera Anaheim, a DoubleTree by Hilton, is seeking a dedicated Housekeeper Assistant to deliver exceptional guest services and maintain a home-away-from-home atmosphere.

You will clean guestrooms, prepare carts, assist guests, and report supply levels, with a focus on exceeding guest expectations. Compensation is $20-$22 per hour and a full benefits package.

Qualifications

• High school diploma or equivalent is required.
• Lift and move loads up to 50 lbs and push carts up to 100 lbs.
• Ability to perform cleaning duties to a high standard.

Responsibilities

• Provide exceptional guest services and address requests promptly.
• Ensure prompt return of items left behind.
• Prepare carts with supplies for room cleaning.
• Dust, clean bathrooms, and refresh bed linens and towels in guestrooms.
• Report supply levels and equipment issues promptly.

Skills

Guest services

Attention to detail

Guest engagement

Teamwork

Education

High school diploma or equivalent

Job description

Hotel Fera Anaheim, a DoubleTree by Hilton, 100 The City Drive S, Orange, CA 92868, USA
Email: [e-mail]

Description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package including earned wage access, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401(k), life, short- and long-term disability, paid time off, wellness programs, hotel discounts and more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping Team. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Ensure guest satisfaction includes the prompt return of items left behind in our hotels.
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection.
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.

Compensation: $20-$22/Hour

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50–100 lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

Education:

• High school diploma or its equivalent

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.