Room Attendant

The-Standard-High-Line; New York (NY); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Disability Insurance

Pet Insurance

401k matching

Employee discounts on rooms

Employee meals

Commuter discounts

Staff events and celebrations

Job summary

The Standard, High Line in New York City is seeking a Room Attendant to clean and service guest rooms and baths under supervision of the housekeeping supervisor. You will help maintain a positive image of the property by delivering attentive service in a fast-paced environment.

Essential duties include cleaning rooms to the ABC standard, maintaining supplies, and ensuring safety and sanitation. This role requires reliability, flexibility for nights/weekends/holidays, and good English

Qualifications

• Physical mobility and stamina required.
• Standing for long periods; may stoop, kneel, crouch, or crawl.
• Must be flexible with working nights, weekends, and holidays.
• Good communication in English.

Responsibilities

• Clean all assigned guestrooms including dusting, beds, soiled linen removal, vacuuming, bathroom cleaning, window cleaning, replenish rooms with supplies.
• Follow all safety and sanitation policies. Disinfect guest rooms and bathrooms.
• Update the i-Touch device with room status (vacant clean, occupied clean, DND, refused etc.).
• Report maintenance issues and tag lost and found articles as needed.
• Maintain proper usage of cleaning supplies and equipment.
• Follow departmental policies and service standards.

Skills

Physical stamina

Detail-oriented

Professional attitude

English communication

Job description

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. A destination layered with events and amusements that leave you with an uplifted feeling.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

We promise to ensure that a stay is an experience and that memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe, and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title

Room Attendant

Department

Housekeeping

Location

The Standard, High Line

Reporting to

Director of Housekeeping, Assistant Director and MOD

Responsible for

N/A

Job Purpose

The role of the Room Attendant position is to perform routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendants promote a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems

Main Duties & Responsibilities

• Brand Ambassador:Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us.
• • They are committed to and fully comprehend the idea of being of service;
  • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;
  • They are ambitious, vibrant and social/friendly individuals;
  • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;
  • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;
  • They have personality and depth;
  • They have a desire and unyielding appetite for learning & knowledge—being in‑the‑know with what is happening in the city and around the world;
  • They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;
  • They are engaging, socially adept and solution‑based individuals able to navigate the scene with confidence and ease;
  • They are able to entertain guests in a compassionate, respectful and meaningful manner;
  • They are authentically themselves;
  • They want to play a role in constructing a kinder and better world.

• Essential Requirements:

  • Physical mobility and stamina required, ability to follow instruction, detail-oriented, professional attitude is required, ability to work independently.
  • Requires standing for long periods of time, it may be also required to stoop, kneel, crouch, or crawl.
  • Be able to complete the assigned daily task.
  • Proven job reliability, diligence, dedication and attention to detail.
  • Must be flexible with working nights, weekends, and holidays.
  • Good communication in English needed.
• Essential Job Functions and Responsibilities:
  • Clean all assigned guestrooms including following the ABC manual which includes dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.
  • Follow all safety and sanitation policies. Disinfect guest rooms and bathrooms.
  • Knowledge of OSHA and safety standards within Housekeeping department.
  • Disinfect all equipment and devices at the beginning and ending of shift.
    Sign in and out attendance sheet every day.
  • Maintain proper usage of cleaning supplies and equipment.
  • Update the i-Touch device with room status (vacant clean, occupied clean, DND, refused etc.).
  • Report and properly tag all lost and found articles in Guest Relations.
  • Follow departmental policies and procedures and service standards.
  • Report necessary maintenance issue in guest rooms.
• Compensation & Benefits:
  • $25.13 per hour - Full-time
  • Excellent and Affordable Health Care coverage
  • Life Insurance, Disability Insurance, Pet Insurance
  • Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave
  • 401k - Company matching up to 3% after 1 year
  • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
  • Employee Meals, Employee Referral Program, Commuter Discounts
  • Regular fun staff events and celebrations!

Source: Hospitality Online