Room Attendant

DoubleTree by Hilton Hotel Modesto; Modesto (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned hospitality establishment, where your role in maintaining cleanliness and guest satisfaction is paramount. As a key player in the housekeeping department, you will ensure that guest rooms and public areas meet the highest standards of cleanliness and safety. Your attention to detail and ability to work efficiently will contribute to creating a welcoming environment for guests. This position offers the opportunity to develop your skills in a fast-paced, supportive atmosphere, where every day brings new challenges and rewards. If you're passionate about delivering exceptional service and maintaining high standards, this role is perfect for you.

Qualifications

• Ability to push heavy carts and lift up to 50 pounds.
• Strong attention to detail and cleanliness standards.

Responsibilities

• Clean and maintain guest rooms and public areas according to company standards.
• Report damages or hazards in guest rooms and maintain neat corridors.

Skills

Cleaning Skills

Attention to Detail

Communication Skills

Physical Stamina

Education

High School Diploma or Equivalent

Job description

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according

to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.

Observes knocking procedures upon entering a guest room.

Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.

Reports clean rooms to supervisor for inspection.

Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.

Secures guest room doors upon exiting the room.

Keeps the corridors and service area neat at all times.

Turns in all lost and found items and all guest room keys.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Knows department fire prevention and emergency procedures.

Utilizes protective equipment.

Reports unsafe conditions to management.

Reports accidents, injuries, near-misses, property damage or loss to management.

Provides for a safe work environment by following all safety and security procedures and rules.

All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).

Perform any related duties as requested by management.

Assists other Housekeeping Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Push Heavy carts.

Bend and reach to dust, clean and make beds

Stand and walk for varying lengths of time, often long periods.

Talk to many different kinds of people to give information, answer questions and provide required services.

Visually inspect rooms for cleanliness and guest belongings that have been left behind.

Use written communication skills to mark completed rooms on daily paperwork.

Move fingers, arms and hands quickly and easily to perform cleaning duties.

Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

• Pushing two hundred (200) pound carts
• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Source: Hospitality Online