Room Attendant

Sonesta International Hotels; Minneapolis (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Vacation and Sick Days

Holidays and Personal Days (Floaters)

401(k) Retirement Plan

Job summary

Sonesta International Hotels in Minneapolis is seeking a Room Attendant to keep guest rooms spotless, welcoming, and guest-ready. You’ll clean rooms, replace amenities, and maintain carts and storage areas, delivering the friendly service that defines Sonesta’s People People culture.

The role suits dependable, detail-oriented individuals who thrive in a fast-paced hospitality environment and enjoy teamwork, flexible hours, and a commitment to high cleanliness standards.

Qualifications

• Previous housekeeping or guest service experience preferred.
• Strong attention to detail and cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and teamwork skills.
• Knowledge of cleaning procedures and safety practices preferred.
• Positive service-focused mindset.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed and guest-ready.
• Inspect guest rooms for cleanliness and maintenance needs throughout shifts.
• Maintain housekeeping carts, storage closets, linen areas, and workspaces.
• Report maintenance issues and safety concerns promptly and accurately.
• Respond professionally to guest requests and service needs throughout the day.
• Follow sanitation standards and hotel safety policies at all times.
• Support deep cleaning projects and VIP arrivals as needed.
• Partner with Housekeeping leadership, Front Office, Laundry, and Engineering teams to ensure smooth operations.
• Help create clean, welcoming spaces aligned with Sonesta’s People People philosophy.

Skills

Attention to detail

Reliability

Teamwork

Guest communication

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

Clean, comfortable, and welcoming guest rooms are at the heart of every great stay — and our Room Attendants help create those experiences every single day. As a Room Attendant, you’ll help ensure guest rooms and hotel spaces are spotless, refreshed, and ready to welcome guests with the warmth and care that defines our People People culture.

This role is perfect for someone who takes pride in their work, enjoys staying active, and thrives in a fast-paced hospitality environment.

If you’re dependable, detail-oriented, and passionate about hospitality — we’d love to meet you.

What You’ll Be Doing

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately.
• Respond professionally and courteously to guest requests and housekeeping service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What Great Looks Like

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.
• Strong attention to detail with a commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Positive attitude with a strong work ethic and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability including mornings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

• Pay rate $18.35

Union Property: Pay rate outlined follows contract requirements.

Unite Here Local 17

Sonesta Recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical, Dental and Vision Insurance
• Paid Vacation and Sick Days
• Holidays and Personal Days (Floaters)
• 401(k) Retirement Plan

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.