Lobby Attendant

HEI Hotels & Resorts; Linthicum (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical & Dental insurance

Vision insurance

Vacation & Sick time

Pet insurance

401(k) with matching

Hotel room discounts

Job summary

Westin BWI in Linthicum, MD is hiring a hotel housekeeping professional to maintain a safe, clean guest experience. You will perform essential cleaning tasks and uphold our service standards in a fast-paced hospitality setting.

We offer competitive hourly pay and a supportive team environment, with opportunities for growth and reliable scheduling. Join a team that values reliability, guest service, and teamwork.

Qualifications

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Lift, bend, stoop, walk, push or pull heavy equipment; stand for extended periods.
• Understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills; adapt style for audiences.

Responsibilities

• Clean sinks, toilets, mirrors, tiles, counters, walls, floors using cleaning agents.
• Dust all furniture, pictures, and shelves; extend arms overhead as needed.
• Clean and polish metal surfaces with careful pressure.
• Empty trash and ashtrays.
• Adhere to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Self-motivation

Professional appearance

Guest communication

Physical stamina

Follow directions

Verbal & written communication

Job description

About Us

Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit weeks to foster connection and healthy employee relationships. Additionally, we celebrate birthdays and work anniversaries with thoughtful gifts spreading the love within our Westin family. We believe that every team member plays a vital role in our success and we're committed to making everyone feel valued and included. We strive to to build a supportive and enjoyable environment together.

Compensation

Salary Range: $15.00 - $16.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties And Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.